Effective Date: January 2026

Bella’s Flooring (“Bella’s Flooring,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our showroom, or use our services.

This policy applies to all website visitors, customers, and individuals who interact with Bella’s Flooring.

1. Information We Collect

We may collect personal information that identifies, relates to, or could reasonably be linked to you, including:

Information You Provide to Us

• Name

• Email address

• Phone number

• Mailing or project address

• Payment and billing information

• Project details or preferences

• Communications (emails, messages, inquiries)

Information Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referral sources

• Website interaction data

Information from Third Parties

We may receive information from:

• Marketing platforms (e.g., Meta/Facebook Ads, Google Ads)

• Analytics providers

• Business partners or referrals

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Providing flooring, cabinetry, and design services

• Responding to inquiries and scheduling consultations

• Processing estimates, orders, and payments

• Improving our website, services, and customer experience

• Sending marketing communications (with your consent)

• Running advertising and retargeting campaigns

• Internal operations, analytics, and business development

• Complying with legal obligations

3. Marketing & Communications

If you opt in to receive communications, we may send:

• Promotions and special offers

• Project inspiration and updates

• Newsletters and showroom announcements

You can unsubscribe at any time by:

• Clicking “unsubscribe” in emails

• Contacting us directly

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Service Providers

Third-party vendors that help us operate our business, such as:

• Payment processors

• CRM and scheduling platforms (e.g., Monday.com)

• Marketing and email platforms (e.g., Squarespace)

• Advertising partners

Legal & Compliance

We may disclose information if required to:

• Comply with laws or regulations

• Respond to legal requests

• Protect our rights, property, or safety

Business Transfers

If Bella’s Flooring undergoes a business transition (e.g., sale or merger), your information may be transferred.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Support marketing and advertising efforts

You can control cookies through your browser settings. Disabling cookies may impact website functionality.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from:

• Unauthorized access

• Loss or misuse

• Disclosure or alteration

However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications

• Limit or object to certain data processing

To make a request, please contact us using the information below.

8. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Meet legal and financial obligations

• Resolve disputes and enforce agreements

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Bella’s Flooring
2960 4th Ave S #114, Seattle, WA 98134
media@bellasflooring.com
(206) 414-9695